- Globalization and digitalization are driving online shopping and worldwide shipping to new heights whilst Covid-19 accelerates e-commerce boom
- DHL Express’s global network expects more than 50% increase in volumes during 2020 peak season, compared to 2019
- DHL Express is prepared: More than 10,000 additional hires, new aircraft, and significantly increased operations capacity through annual investments of approx. EUR 1 billion
DHL Express is prepared for significantly higher volumes and an earlier peak season start It comes as no surprise that e-commerce numbers are rising given its growth trajectory in past years. However, the volume of shipments have grown tremendously higher than expected due to Covid-19. Numbers from the most important shopping occasions from earlier this year have already shown an increase in online e-commerce shipment volumes by at least 35%. Facing such increasing volumes and Covid-19 spreading around the globe in parallel, the challenges for logistics providers are tremendous. In addition to the consistent observation of the situation and flexible management of precautionary measures to keep employees safe, the unprecedented peak of shipments poses an additional challenge for logistics. To be prepared, DHL Express has hired more than 10,000 new employees globally. Thanks to its annual investments in infrastructure such as hubs and gateways, aircraft, vehicles and state-of-the-art technology, the company was able to multiply the capacity of its operations significantly and therefore manage the upcoming volumes. “In Asia Pacific, we are expecting this year’s peak season shipment volumes to be 30-40% larger than last year. While these are extraordinary numbers, our state-of-the-art facilities, dedicated aircraft fleet, and insanely customer centric employees are fully prepared to meet our customers’ requirements. DHL Express invests approximately EUR 1 billion annually to improve its infrastructure, network and people, so that we are prepared for these kinds of situations and to ensure that global trade continues even in the most challenging periods,” said Sean Wall, Executive Vice President, Network Operations & Aviation, DHL Express Asia Pacific. To manage the demands of e-commerce shipping and also of highly important personal protective equipment and medical goods, a large number of additional cargo flights is necessary, as most commercial passenger aircraft are still on the ground. To counter this, DHL Express has increased the number of its daily flights significantly. This year alone, the company has already commissioned four new wide body aircraft of the model B777 F in its operations, and two more units are expected in the next month. These six additional aircraft enable the company to carry out more than 3,000 additional intercontinental flights per year.
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