AIA Sri Lanka won two awards at the FITIS Digital Excellence Awards 2021. FITIS is the apex body for Information and Communication Technology (ICT) in Sri Lanka which covers all major industry segments.
AIA was recognised among some of the big names in the Telecommunication, Banking, Financial Services, Insurance, Manufacturing and IT sectors.
AIA’s Chief Technology Officer, Umeshi De Fonseka said, “It was an honour to also be the only insurance company to win multiple awards at the FITIS awards ceremony.”
AIA Sri Lanka secured the esteemed Gold Award of the night, in the Corporate IT Awards category. This award is testament to the strategic investments AIA has made on the digital transformation journey under its multi-year Technology, Digital, Analytics (TDA) strategy which includes cloud adoption at scale, big data infrastructure and analytics, customer experience, cyber security and governance, system availability and clarity in future direction.
AIA was also awarded the merit award in the Customer Centric Process Automation category for its digital operational excellence. CEO Nikhil Advani said, “Each award was a well-deserved tribute to the hard work of the dedicated teams that assisted in the digital transformation across the company. These strategic IT initiatives help our customer experience tremendously by providing a world-class digital experience, and increasing the efficiency of the business by improving the speed and unit costs of servicing our customers.”
– Sunday Observer Sri Lanka
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